Front Desk Agent Jobs in Canada 2025 – Apply Now

The Hotel Dene and Conference Centre is situated at the intersection of Highway 28 and RR 423 in Cold Lake, Alberta, Canada, T9M 1P2. The organization is presently accepting applications for the position of front desk agent. We are in search of an individual who is self-disciplined and possesses exceptional interpersonal skills. The applicant who is selected will be expected to commence their responsibilities as soon as feasible. Permanent employment or full-time employment are the available positions.
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Key Points:
- Position: Front Desk Agent Jobs in Canada
- Employer Name: Hotel Dene and Conference Centre
- No. of vacancies: 1
- Salary: $20.00 hourly / 30 to 40 hours per week
- Employment type: Permanent employment, Full time
- Location: Highway 28 and, Range Road 423, Cold Lake, AB T9M 1P2, Canada
Job Description:
- The candidate will be accountable for the registration of visitors upon their arrival and the assignment of rooms.
- The candidate is required to address complaints and claims.
- The candidate is required to approve, cancel, and modify room reservations.
- The candidate is required to furnish information regarding the services and amenities offered by the hotel.
- The candidate is accountable for the following tasks: the calculation of charges, the receipt of payments, and the processing of visitor departures.
- The candidate will be accountable for the maintenance of an inventory of accommodation assignments, reservations, and vacancies.
- The candidate is required to comply with emergency and safety protocols.
- The candidate is required to perform administrative tasks, including faxing, photocopying, and filing.
- The candidate is required to answer the phone and relay messages and inquiries.
- The candidate is required to deliver exceptional customer service.
Job Requirements:
- The candidate must possess a high level of proficiency in the English language.
- A certificate of secondary (high) school matriculation is required for the candidate.
- The selected candidate will receive training.
- The candidate must prioritize the needs of the consumer.
- The candidate must possess exceptional written and verbal communication abilities.
- The candidate must possess a high level of organization.
- The candidate must be dependable.
- The ideal candidate should possess solid teamwork skills.
Benefits of Job:
- Legal Work Authorization: Visa sponsorship for front desk agent positions guarantees that you are legally authorized to work in Canada, thereby resolving any concerns regarding your employment status and immigration status.
- Competitive Salary: Front desk agents in Canada receive competitive salaries, with the potential for bonuses and gratuities to generate additional income, particularly in high-traffic hotel or resort environments.
- Demand and Job Stability: The tourism and hospitality sector in Canada is robust, ensuring a consistent demand for front desk agents. This provides job security and long-term career opportunities.
- Opportunities for Career Advancement: Employment as a front desk agent can provide access to administrative, management, or supervisory positions in the hospitality sector, thereby facilitating career development within the industry.
- Comprehensive Health Benefits: Numerous employers in Canada provide health insurance plans that encompass medical, dental, and vision services, guaranteeing that your healthcare requirements are satisfied.
- Paid Vacation Days, illness Leave, and Public Holidays: In Canada, full-time front desk agents are generally granted paid vacation days, illness leave, and public holidays, which fosters a positive work-life balance.
- Workplace Safety and Fair Employment Laws: Canada has stringent labor laws that safeguard the rights of workers, including regulations on workplace safety, which guarantee a safe and equitable work environment.
- Multicultural Environment Exposure: Canada is renowned for its multicultural society, and working as a front desk agent offers the chance to engage with individuals from a variety of backgrounds, thereby increasing one’s cultural awareness.
- Employee Discounts and Benefits: Numerous hotels and resorts provide employees with discounts on services and accommodations, which enables them to take advantage of discounted recreational opportunities and travel.
- Training and Skill Development: Numerous employers offer on-the-job training, which is a valuable opportunity to cultivate essential communication, administrative, and customer service skills that can be applied to other positions.
- Family Sponsorship: Certain programs permit you to sponsor your family members to reside with you in Canada if you are granted a work visa, thereby providing an excellent opportunity for family relocation.
- Exposure to Canada’s Hospitality Industry: The hospitality sector in Canada is flourishing, and working as a front desk agent allows you to acquire experience in one of the most prestigious tourism industries in the world.
- Networking Opportunities: In your capacity as a front desk agent, you will have the opportunity to establish valuable industry connections and interact with guests from various countries, which can assist in the advancement of your hospitality career.
- Retirement and Savings Plans: Numerous employers in Canada provide retirement savings plans, including Registered Retirement Savings Plans (RRSPs), which enable employees to accumulate funds for their retirement while they are employed.
- Personal Satisfaction: A position that entails the provision of exceptional customer service, the resolution of issues, and the assistance of visitors can be exceedingly rewarding, providing both personal and professional fulfillment.
How to Apply For Front Desk Agent Jobs in Canada?
If you are enthusiastic about the opportunity to apply, please use the alternatives provided to submit your application.
- By Email: hotel.deneandconference@hotmail.com
Frequently Asked Questions:
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What are the main responsibilities of a front desk agent in Canada?
A front desk agent greets and checks in guests, answers phone calls, manages reservations, provides information about the hotel or facility, and handles guest requests or complaints.
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What qualifications do I need to become a front desk agent in Canada?
Most employers require a high school diploma, though experience in customer service or hospitality is highly valued. Some positions may require proficiency in multiple languages.
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What is the average salary for a front desk agent in Canada?
The average salary for a front desk agent in Canada ranges from CAD $15 to $20 per hour, depending on location, experience, and the size of the employer.